Contact

Contact Dr Tocilj

Let’s discuss your injury.

Send us a short description of your problem, previous treatment and the best number to reach you. Due to the high number of enquiries and limited clinical time, initial contact is preferably made by email.

Before contacting us

Help us understand your case.

A concise first message allows us to assess the nature of the problem and decide on the most appropriate next step. Our team will contact you after reviewing the information provided.

Medical imaging

Send your MRI scans securely.

MR examinations are often too large to send by email. Please first copy the complete examination from the CD, USB drive or imaging portal to your computer, compress the folder into a ZIP file, and then upload it through our dedicated WeTransfer portal.

Please send the complete MRI examination.

Do not send only screenshots or selected images. The full examination folder should include all DICOM images and series. You may also include the radiologist’s written report as a separate PDF.

Step-by-step instructions

How to copy, compress and send your MRI

1

Open the CD or USB drive

First locate the files that contain the complete examination.

  1. Insert the MRI CD or USB drive into your computer.
  2. Windows: open File Explorer, select This PC, then double-click the CD or USB drive.
  3. Mac: open Finder, then click the CD or USB drive under Locations.
  4. If an MRI viewing program opens automatically, close or minimise it and open the CD or USB drive as described above.
2

Copy everything to the Desktop

Copy the complete contents—not just the images that are visible in the viewer.

  1. Click inside the opened CD or USB window.
  2. Select everything: press Ctrl + A on Windows or Command + A on Mac.
  3. Copy the selected files: press Ctrl + C on Windows or Command + C on Mac.
  4. Create a new folder on your Desktop and name it with the patient’s name, body region and examination date—for example: John-Smith-knee-2026-08-16.
  5. Open the new folder and paste: press Ctrl + V on Windows or Command + V on Mac.
  6. Wait until copying is completely finished. Do not remove the CD or USB drive while the progress window is still visible.
3

Turn the folder into one ZIP file

The folder must be compressed only after it has been copied to your computer.

  1. Return to the Desktop and find the folder you created.
  2. Windows 11: right-click the folder and choose Compress to ZIP file.
  3. Older Windows: right-click the folder and choose Send toCompressed (zipped) folder.
  4. Mac: right-click or Control-click the folder and choose Compress “[folder name]”.
  5. Wait until a new file with the same name and the ending .zip appears on the Desktop. If the examination is large, this may take several minutes.
4

Upload the ZIP file

Send the newly created ZIP file through our dedicated upload page.

  1. Click Upload MRI via WeTransfer above.
  2. Choose Add files or the + button and select the ZIP file from your Desktop. Do not select the original folder.
  3. In the message, enter the patient’s full name, telephone number, examined body region and examination date.
  4. Start the transfer and keep the browser window open until the upload reaches 100% and a confirmation message appears.
If your MRI is available through an online radiology portal: choose Download complete examination, Download DICOM or a similar option. Do not use screenshots. If the portal already provides one ZIP file, you can upload that ZIP directly.
Before uploading: make sure you are selecting the file that ends in .zip. Please send the radiologist’s written report as a separate PDF if it is available.

Clinic locations

Choose the location that suits you.

For appointments and clinical enquiries, please contact our Belgrade office.

Location of Poliklinika Diomed Larem in Split

Split, Croatia

Poliklinika Diomed Larem

Ulica slobode 16a
21000 Split, Croatia

Your treatment plan should be as individual as your injury.

Contact us with a short summary of your case. If an MRI is available, prepare and send the complete examination using the instructions above.